Protecting your personal data at Sportbook is our top priority. Here you'll find a clear and transparent overview of what data we collect, how we use it, and how we keep it secure.
The Core Pillars of Data Protection at Sportbook
All your data is protected with 256-bit SSL/TLS encryption. Everything from transactions to personal details is transmitted through encrypted channels.
Sportbook never sells your personal information to third parties. Your data is used solely to provide our services.
You may request the deletion of your account and associated data at any time. We will remove all data except where retention is required by law.
We collect only the information needed to deliver our services — nothing more. Data minimization is a core principle we uphold.
Sportbook complies with GDPR and international data protection standards. Your information is stored under the highest security protocols.
In the event of a data breach, we will notify affected users by email within 72 hours and take immediate steps to resolve the issue.
Sportbook (sportbook.ws) is a trusted online gaming platform for millions of users across Bangladesh and beyond. We believe that the privacy of our users is a fundamental right — and protecting that right is our responsibility.
This Privacy Policy ("Policy") explains what information Sportbook collects, how it is used, who it may be shared with, and what rights you have over your data.
Who This Policy Applies To: This policy applies to all individuals who use our services via the Sportbook website, mobile app, or any other digital channel.
By using our platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services and contact us.
Sportbook only collects information necessary to provide our services. The data we collect falls into three main categories:
a) Information You Provide Directly:
| Data Type | Collection Time | Purpose |
|---|---|---|
| Name, date of birth | At Registration | Identity Verification |
| Email, phone number | At Registration | Contact & Security |
| Address | KYC Verification | Legal Compliance |
| Copy of ID Document | KYC Verification | Age & Identity Verification |
| Payment Information | Transaction Time | Financial Transaction Processing |
b) Automatically Collected Information:
c) Information Received from Third Parties:
Sportbook uses the data it collects for the following purposes:
We never sell your data to advertising networks or use it for irrelevant marketing. You can unsubscribe from marketing emails at any time.
Sportbook's website and app use various types of cookies and tracking technologies, which fall into three categories:
You can manage or delete cookies through your browser settings. However, blocking essential cookies may cause some features to stop working.
When you first visit the site, your consent for cookies is requested. You can update your cookie preferences at any time from the Settings page.
Sportbook never sells your personal information. However, data may be shared in the following limited circumstances:
Data Protection Agreements (DPAs) are signed with all third parties, who are required to comply with Sportbook's privacy standards.
Sportbook does not retain data longer than necessary. General policy:
Certain data must be retained for a specified period due to legal obligations, even if you request deletion. We will inform you clearly whenever this applies.
Sportbook protects your data by following the highest industry security standards:
Your own security practices matter too. Use a strong password, keep 2FA enabled, and contact us immediately if you notice any suspicious activity.
As a Sportbook user, you have the following rights over your data:
To exercise any of these rights, email us at support@sportbook.ws. We will respond within 30 days. Complex requests may take up to 60 days, in which case we will notify you in advance.
Sportbook's services are intended for users aged 18 and above only. We do not knowingly collect any data from minors.
Third-party service providers associated with Sportbook may have their own privacy policies. While we are not responsible for their practices, we only work with trusted and verified partners.
Payment gateways (bKash, Nagad, etc.), game software providers, and analytics tool providers each operate under their own data policies. Sportbook maintains data protection agreements with all partners.
Sportbook is an international platform. Your data may be stored on servers located in different countries. The following protections are ensured for all such transfers:
Sportbook may update this Privacy Policy when necessary. For significant changes:
Continued use of the platform after any policy update will be considered acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Data Protection team:
If we are unable to resolve your concern directly, you have the right to file a complaint with the data protection authority in your country. We fully cooperate with all regulatory investigations.
Your information is fully secure at Sportbook. Register now and enjoy complete peace of mind.