Gaming is entertainment, not a burden. At Sportbook, we want you to always play knowing your limits, with a clear head. Our responsible gaming tools and guides are here to help you stay on that path.
Features Sportbook Provides to Keep You Safe
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately — and any increase requires a 24-hour waiting period.
Decide in advance how long you'll play in one session. When your time is up, the system will automatically remind you — and can end the session if you choose.
Need a break? Set a cooling-off period of 24 hours up to 6 weeks. Your account will be locked for the duration — no rushing back early.
Choose self-exclusion for a longer break — from 6 months to permanently. No promotional messages will be sent during the exclusion period.
Review your gaming patterns — how much time you're spending and how much you're spending. Know yourself, and adjust your limits when needed.
If needed, our support team can connect you with professional support organisations. You don't have to face this alone — we're here.
Online gaming has become a popular form of entertainment for millions of people in Bangladesh. Every day, thousands of players enjoy casino games, slots, lottery, and more on Sportbook. But the fun only lasts when you stay in control.
Responsible gaming means keeping gaming as a small part of your life — not the whole of it. It should never take priority over family, friends, work, or your health. Sportbook wants you to maintain that balance.
Many people believe that playing regularly will eventually lead to profit, or that they can win back what they've lost. This is simply not true. Gaming is based on random chance, and the house always has the advantage in the long run. Never chase your losses by placing bigger bets.
The first rule of responsible gaming: only play with money you can afford to lose — money whose loss won't affect your daily life. Never gamble with borrowed money or funds set aside for essential expenses.
Time flies quickly when gaming online — many players experience this. Use the session timer on Sportbook. Set a personal time allowance, such as 30 minutes in the evening or two to three days a week. Make the decision to stop when you go beyond that.
When the game feels exhausting, your temper is rising, or the losses keep piling up — that's your cue to step away. Use the Cooling-Off feature on Sportbook to take a breather and clear your head.
When your gaming habits start affecting your relationships with family or the people close to you, that's a warning sign. Responsible gaming means making decisions not just for yourself, but with the people around you in mind.
Sportbook believes a happy, healthy player is the best player. Our commitment to responsible gaming goes beyond words — which is why we provide all our protection tools free of charge and are here for you at any time.
Ask yourself the questions below. If most of your answers are "yes", consider seeking help.
Do you often end up spending more than your set budget?
Do you keep playing in an attempt to win back money you've lost?
Has gaming been cutting into the time you spend with family or friends?
Does thinking about gaming make it hard to focus on work or studies?
Have you borrowed money — or considered it — to cover gaming costs?
Do you feel like you can't stop playing even when you want to?
If you answered "Yes" to 3 or more questions, talk to our support team. Asking for help is a sign of strength.
If you notice these signs, act without delay
You're consistently spending more than your planned budget each session.
Feeling the urge to place bigger bets after a loss to try to win your money back.
You lose track of how much time passes while playing.
You've been hiding your gaming habits from family or people close to you.
You find yourself short on money at the end of the month due to gaming expenses.
Feeling restless when you're not playing, or guilty when you are — both are warning signs.
If any of these signs feel familiar on a regular basis, act now. Log in to Sportbook and activate self-exclusion or cooling-off — or contact us directly.
Log in to your Sportbook account and click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Deposit limits, session timers, cooling-off, or self-exclusion — set whatever works for you.
Set your limit and confirm. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
For any issue, reach us via live chat or at support@sportbook.ws — we're always here.
Set a maximum daily/weekly/monthly deposit limit.
You'll receive periodic reminders about your session duration.
Pause your account for 1 day to 6 weeks.
Keep your account closed for anywhere from 6 months to permanently.
View detailed transaction and session time reports.
Turn off promotional emails and notifications.
While self-exclusion is active, you will not be able to open a new account or receive any promotional offers. This decision is kept strictly confidential.
Follow these guidelines and gaming will always stay enjoyable
Set a maximum spending limit before you start playing.
Once you hit your loss limit, call it a day.
Even after a big win, don't chase an even bigger one.
Play with a clear head — you'll make better decisions.
Only game with money set aside for entertainment.
Gaming is entertainment, not a professional income stream.
Take at least a 10–15 minute break every hour.
Keep up other hobbies and a social life alongside gaming.
Decisions made in an emotional state are often ones you'll regret.
If something feels wrong, reach out to Sportbook support or a professional counsellor right away.
Answers to the most frequently asked questions
Join Sportbook's safe gaming environment. Use our protection tools to set your own limits.